FREQUENTLY ASKED QUESTIONS
CAN YOU SEND THE BEATBUDS TO MY LOCATION?
YES - ALMOST ALL OF OUR ENTERTAINMENT OPTIONS ARE MOBILE. WE CAN COME TO YOU!
CAN YOU HOST A PARTY IN A PARK?
YES - THE BEATBUDS CAN PERFORM INDOORS OR OUTDOORS. PLEASE REFER TO THE OUTDOORS BOOKING POLICY WHEN BOOKING A PARTY OR PLAY DATE.
HOW MUCH SPACE DO YOU NEED?
SPACE FOR TWO BEATBUDS AND THEIR SOUND EQUIPMENT! WE ALSO TYPICALLY BRING A MAT FOR THE KIDS TO SIT ON. IF YOU HAVE QUESTIONS ABOUT WHETHER OR NOT YOUR SPACE WILL WORK, PLEASE CONTACT US PRIOR TO BOOKING.
DO YOU HAVE PUBLIC LIABILITY INSURANCE?
YES - CERTIFICATE AVAILABLE UPON REQUEST.
CAN SIBLINGS AND PARENTS JOIN IN?
YES - THE MORE THE MERRIER!
DO YOU PROVIDE INVITATIONS AND PARTY BAGS?
YES - CHECK OUT THE ADD-ONS SECTION WHEN BOOKING YOUR EVENT.
WHAT HAPPENS IF MY NUMBERS CHANGE?
WE UNDERSTAND THAT GUEST LISTS CHANGE! IF POSSIBLE PLEASE PROVIDE US WITH AT LEAST 7 DAYS NOTICE OF ANY MAJOR CHANGES. ADDITIONAL CHARGES MAY BE INCURRED.
DO YOU PROVIDE CATERING OR DECORATIONS?
NOT AT THIS POINT IN TIME - BUT WE CAN’T WAIT TO SEE WHAT YOU DO WITH THE PLACE!
WHAT IS YOUR EVENT CANCELLATION POLICY?
If a cancellation is made at least 14 days prior to the event, 100% of your payment will be refunded. If a cancellation is made less than 14 days prior to the event, 50% of your payment is forfeited and cannot be used toward the cost of a rescheduled event. If a cancellation is made less than 48 hours prior to the event, 100% of your payment is forfeited.
In the case of a last minute booking where the booking has been confirmed within 14 days of the event, 50% of your payment is non refundable. As above, if a cancellation is made less than 48 hours prior to the event, 100% of your payment is forfeited.